Electronic delivery signature: eIDAS and evidential value

eIDAS, the European signature framework

The eIDAS regulation (Regulation (EU) 910/2014) harmonises the legal value of electronic signatures across the Union. It distinguishes three levels, from simplest to most robust: simple (SES), advanced (AES) and qualified (QES). All are valid electronic signatures; they differ in evidential strength.

The three levels

• Simple signature (SES): easiest to implement (a stroke on a screen), but its evidential value is limited and can be challenged.
• Advanced signature (AES): uniquely linked to the signatory and able to detect any later change. Suited to moderate stakes.
• Qualified signature (QES): the highest level, based on a qualified certificate.

The strength of the qualified signature

The qualified signature (QES) has, under eIDAS, the same legal effect as a handwritten signature. In a dispute, it reverses the burden of proof: whoever contests must show it is invalid. It's the level sought for high-stakes transactions.

Which level for proof of delivery?

For everyday proof of delivery (ePOD), a simple signature, supplemented by other elements (time-stamp, geolocation, photo), often forms a sufficient bundle of evidence. For high-value or sensitive shipments, an advanced or qualified signature strengthens legal certainty.

In practice

The key is to build a coherent bundle: signature + time-stamp + geotag + photo. dropfleet captures these elements at delivery and links them to the order, for proof you can consult in a dispute.

Solid proof of delivery at every stop. Try dropfleet free for 14 days — no credit card, ready in 5 minutes.